Privacy Policy

This privacy policy explains who we are, how and why we collect, store, use and share your personal information, your rights in relation to that information, and how to contact us or raise a complaint.

Contents

1. Who we are
2. Our website
3. How and why we collect, store, use and share personal information
4. Transfer of your information outside the UK and EEA
5. Cookies and similar technologies
6. Marketing
7. Your rights
8. Keeping your personal information secure
9. How to complain
10. Changes to this privacy policy
11. How to contact us
12. Do you need extra help?

1. Who We Are

This website is operated by Click Europe Limited, a company incorporated in England and Wales under Company Number 05455259, with our registered office at:

Unit F33a, Parkhall Business Centre
40 Martell Road
London, SE21 8EN

We are a UK-based wholesaler and distributor of consoles, video games, toys and leisure products.

We collect, use and are responsible for certain personal information about you. When we do so, we are subject to the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU General Data Protection Regulation (EU GDPR). We act as the data controller of your personal information for the purposes of those laws.

2. Our Website

This privacy policy relates to your use of our website at https://clickeurope.com/.

3. How and Why We Collect, Store, Use and Share Personal Information

What we collect

We collect personal information about you when you access our website, contact us, send us feedback, or when we provide products or services to you.

We collect this information either directly — for example, when you contact us or place an order — or indirectly, such as through your browsing activity on our website.

The personal information we collect includes:

Contact details:

• Your name
• Company name
• Email address
• Telephone number

Delivery information:

• Address details required to fulfil and deliver your order

How we use your information

We use your personal information to:

• Verify your identity
• Process and fulfil your orders
• Communicate with you about your orders, products and services
• Customise and improve our website and its content
• Notify you of changes to our website or services that may affect you
• Improve our products and services
• Send you marketing communications about our products, where you have given explicit consent
• Meet our legal and regulatory obligations

We do not knowingly collect or use personal information relating to children.

Our legal bases for processing

We are required by law to have a legal basis for processing your personal information. Depending on the circumstances, we may rely on one or more of the following:

• Consent — where you have given us clear consent to process your information for a specific purpose
• Contract — where processing is necessary to fulfil a contract with you, or to take steps you have requested before entering into one
• Legal obligation — where processing is necessary for us to comply with a legal requirement
• Legitimate interests — where processing is necessary for our legitimate business interests, provided these are not overridden by your rights and interests

Further detail

Who we share your information with

We do not share your personal information with third parties except where necessary to fulfil your order (for example, delivery providers).

We will not share your personal information with any other third party unless required to do so by law or by a relevant authority.

Providing your information

We will let you know at the point of collection whether providing certain information is required. Without it, we may be unable to fulfil your order or provide our services.

4. Transfer of Your Information Outside the UK and EEA

We do not transfer your personal information outside the United Kingdom (UK) or the European Economic Area (EEA).

5. Cookies and Similar Technologies

Our website uses cookies to improve your experience. For full details of how we use cookies, please refer to our [Cookie Policy].

6. Marketing

We would like to send you information about our products, services and special offers that may be of interest to you. Where we have your consent or a legitimate interest to do so, we may contact you by email, post, telephone, SMS or automated call.

You can withdraw your consent or opt out at any time by:

• Emailing us at [email protected]
• Using the unsubscribe link in any marketing email
• Replying STOP to any marketing text message

Please allow up to 30 days for your request to take effect.

7. Your Rights

Under UK GDPR and EU GDPR, you have the following rights in relation to your personal information:

• Transparency — the right to fair processing and clear information about how we use your data
• Access — the right to request a copy of the personal information we hold about you
• Rectification — the right to ask us to correct any inaccurate information
• Erasure — the right to ask us to delete your personal information in certain circumstances
• Portability — the right to receive your data in a structured, machine-readable format and to transfer it to another party
• Objection to marketing — the right to object at any time to your data being used for direct marketing
• Objection to automated decisions — the right to object to decisions made about you solely by automated means
• Restriction — the right to ask us to restrict our processing of your information in certain circumstances

To exercise any of these rights, please contact us at the details below and include:

• Enough information for us to identify you (such as your account or order details)
• Proof of your identity and address (e.g. a copy of your driving licence or passport and a recent utility bill or bank statement)
• Details of the specific information or processing your request relates to

8. Keeping Your Personal Information Secure

We have appropriate technical and organisational measures in place to protect your personal information from accidental loss, unauthorised access, use or disclosure. Access to your data is limited to those with a genuine business need, and all individuals handling personal data are subject to a duty of confidentiality.

We have procedures in place to respond to any suspected data security breach and will notify you and any relevant regulatory authority where we are legally required to do so.

For independent advice on protecting your information online, visit www.getsafeonline.org, a resource supported by HM Government and leading businesses.

9. How to Complain

We hope to be able to resolve any questions or concerns you have about our use of your information. Please contact us in the first instance using the details below.

You also have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO):

• Website: https://ico.org.uk/concerns/
• Telephone: 0303 123 1113

10. Changes to This Privacy Policy

This privacy policy was last updated on 23rd June 2026. We review and update it periodically to ensure it remains accurate and current. Any changes will be published on this page, and we will notify you of any significant updates.

11. How to Contact Us

If you have any questions about this privacy policy or the information we hold about you, please get in touch:

Email: [email protected]
Phone: +44 (0)20 8670 0223
Post:

Click Europe Ltd
Unit F33a, Parkhall Business Centre
40 Martell Road
London, SE21 8EN

12. Do You Need Extra Help?

If you need this policy in a different format, or require any assistance understanding your rights, please contact us using the details above and we will do our best to help.